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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Lindsay Owen

Lindsay Owen

November 15, 2024

5  out of  5
rating by Lindsay Owen
"Bill & his office staff are very kind and go above and beyond to help their customers. We have been using him for nearly 20 years for our home owner’s insurance and have been very happy with their service."
We responded:
"We appreciate you taking the time to send this. Your business is so valuable."
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Robert Valdez

November 7, 2024

5  out of  5
rating by Robert Valdez
"The staff has always been on the spot when making changes and updating policies. As well as advice in choosing a policy that is cost effective. Always recommended!"
We responded:
"Thank you for the kind words. "
Profile photo of William Murray

William Murray

November 1, 2024

5  out of  5
rating by William Murray
"My spouse & I have insured two houses (1 in Buda TX & 1 in New Braunfels TX) and two vehicles ( both in Buda). We have always had good, attentive service. In fact, an automobile battery failed on one vehicle while parked in the garage in Buda. We called our agent’s office in New Braunfels to learn how best to handle getting the battery replaced. State Farm contacted someone to come to our house and jump start our car so we could drive it to a dealer to purchase a new battery. The cost of getting the vehicle started was covered by State Farm. The staff at State Farm have always been very nice and helpful."
We responded:
"Thank you so much for the thoughtful words. Customers like you are a joy to work with."
Profile photo of Brooke S (BEngel)

Brooke S (BEngel)

October 22, 2024

5  out of  5
rating by Brooke S (BEngel)
"When our insurance rates with another company skyrocketed, I reached out to State Farm and was immediately connected with Jaime. She took the time to walk me through all of our policies (home, auto, umbrella, jewelry) with such patience and clarity. I now feel completely confident in the coverage she recommended, and State Farm’s pricing was extremely competitive. Huge thanks to Jaime and the team for making this process so smooth!"
We responded:
"Your review means so much to us! Thank you for the kind words. "
Profile photo of Rhonda Harris

Rhonda Harris

October 17, 2024

5  out of  5
rating by Rhonda Harris
"Very pleased with the service the staff has offered. Attentive and quick to resolve issues."
We responded:
"Thank you so much! "
Profile photo of Isabella Di Loreto

Isabella Di Loreto

October 16, 2024

5  out of  5
rating by Isabella Di Loreto
"I'll start by saying I hate dealing with insurance companies, just thinking about calling insurance companies annoys me. Secondly I rarely ever leave reviews on places. However, working with the Bill Mehrer group, and specifically Lauren Adams on the commercial side, has been the best insurance interaction I have ever had. I have never, ever had the quality of service they provide here. I highly recommend giving them a call for a quote they will go out of their way to help you."
We responded:
"We appreciate your business and the kind words for our office and Lauren. "
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dylan walling

October 16, 2024

5  out of  5
rating by dylan walling
"I recently needed to switch a vehicle from an existing policy to a new one and add another vehicle, and I had the pleasure of working with Lauren. She clearly explained my options, was highly responsive, and tailored my coverage to fit my needs perfectly. Her professionalism and care made the process easy and one of the smoothest processes I've dealt with. I highly recommend her to anyone seeking top-notch service."
We responded:
"So glad Lauren was able to help you out with your insurance. Thank you for the review!"
Profile photo of Sylvia A. Manzano

Sylvia A. Manzano

October 16, 2024

5  out of  5
rating by Sylvia A. Manzano
"Everyone is always so helpful and friendly. Fantastic customer service!!!"
We responded:
"Thank you so much!"
Profile photo of Harlene Barganier

Harlene Barganier

October 16, 2024

5  out of  5
rating by Harlene Barganier
"State Farm representative, Lauren Adams, did an excellent job in providing quotes and coverage for my home, auto and rental properties. Their premiums are competitive, and the service was fast and efficient. State Farm took the stress out of insurance shopping."
Profile photo of Todd Borrowman

Todd Borrowman

October 15, 2024

5  out of  5
rating by Todd Borrowman
"Friendly service and fast quoting for home and auto. We switched and saved a few thousand compared to our old policy."
We responded:
"We love hearing how we helped you. Thank you."
Profile photo of Jay Bueche

Jay Bueche

October 15, 2024

5  out of  5
rating by Jay Bueche
"The entire team is great to work with. We had to switch auto and home insurance plans last year and the onboarding process was very easy."
We responded:
"We appreciate your business and thank you for your review."
Profile photo of Robert Gravis

Robert Gravis

October 15, 2024

5  out of  5
rating by Robert Gravis
"I can’t speak highly enough about Bill Mehrer and his staff."
We responded:
"Thank you for your kind words."
Profile photo of Sharon Toeller

Sharon Toeller

October 15, 2024

5  out of  5
rating by Sharon Toeller
"We have been with Bill Mehrer since 1978 and have always been pleased with the service and personal attention he and his staff has always provided ."
We responded:
"Your review and dedication to this office is so appreciated. "
Profile photo of Kyle Dicke

Kyle Dicke

October 14, 2024

5  out of  5
rating by Kyle Dicke
"Great agent, very attentive, very easy to work with!"
We responded:
"We appreciate your review, thank you!"
Profile photo of Brenda Chapman

Brenda Chapman

October 14, 2024

5  out of  5
rating by Brenda Chapman
"The staff always takes the time to find the best solution to our needs. Above and beyond does not even begin to describe their efforts!"
We responded:
"Thank you so much for the kind words. "
Profile photo of Mike Bye

Mike Bye

October 12, 2024

5  out of  5
rating by Mike Bye
"servicehas been above and and beyond for the 30 years we have had Bill as our agent. staff is very competent and helpful. wouldn't consider working with another agent. Mike and Connie Bye"
We responded:
"We appreciate your loyalty and thank you for the review. "
Profile photo of Colinda Grochett

Colinda Grochett

October 10, 2024

5  out of  5
rating by Colinda Grochett
"We have used Bill Mehrer and his team for 20 years for auto, umbrella, office and home insurance. No one takes better care of us!!!"
We responded:
"Thank you so much for the review, it is appreciated. "
Profile photo of Gene Hitzfelder

Gene Hitzfelder

October 4, 2024

5  out of  5
rating by Gene Hitzfelder
"Ask for Jamie when you call and she will take care of all of your policy needs.. we have been a client of Bill’ for 30 years and have always been totally satisfied with their service!!!"
We responded:
"Thank you for recognizing one of our employees. We appreciate your review. "
Profile photo of D Penshorn

D Penshorn

October 4, 2024

5  out of  5
rating by D Penshorn
"I highly recommend Bill Mehrer State Farm. Their customer service is exceptional, and they handle claims with impressive speed and efficiency. The process was straightforward, and they kept me informed every step of the way. I received my payment quickly, without any hassle or delays. If you're looking for an insurance company you can trust to be there when you need them most, this is the one!"
We responded:
"Thank you so much for your review."
Profile photo of Shelby Armes-Moles

Shelby Armes-Moles

October 3, 2024

5  out of  5
rating by Shelby Armes-Moles
"The girls at the office are very nice and knowledgeable . They will say they will get back too you and they most certainly do that! I would recommend them."
We responded:
"Thank you for the review, we are so grateful to have customers like you."
Profile photo of Paul Hernandez

Paul Hernandez

September 26, 2024

5  out of  5
rating by Paul Hernandez
"I've been a customer of Bill Mehrer's insurance agency for over 20 years. His staff are amazing to deal with and always so polite, professional and courteous. They have always been awesome to deal with when I've had any questions or needed to start a claim. I will always keep my insurance needs with this agency."
We responded:
"Your review is greatly appreciated."
Profile photo of Lisa Keeffe

Lisa Keeffe

September 25, 2024

5  out of  5
rating by Lisa Keeffe
"Jamie went above and beyond to help me with my insurance needs. She is the best!"
We responded:
"We are so grateful for your review."
Profile photo of Donnie Shaw

Donnie Shaw

September 23, 2024

5  out of  5
rating by Donnie Shaw
"Great service. Professional and knowledgeable. I've always been very satisfied with their service."
We responded:
"We are incredibly grateful for your review."
Profile photo of RICHARD BURNS

RICHARD BURNS

September 23, 2024

5  out of  5
rating by RICHARD BURNS
"Always knowledgeable, friendly, and fast. They are the best insurance company I've dealt with."
We responded:
"Thank you, Richard for the review"
Profile photo of Virleen Moon

Virleen Moon

September 21, 2024

5  out of  5
rating by Virleen Moon
"This place is always very helpful no"
We responded:
"Thank you for your review. "