Skip to content

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dolores Villarreal

Dolores Villarreal

March 7, 2025

5  out of  5
rating by Dolores Villarreal
"I love my state farm family. I have never had a problem with them. They are always there to help you and make sure all your needs are met. Thank you State Farm ❤️💯"
We responded:
"Thank you so much for your kind words and for being a part of our State Farm family!"
Profile photo of Molly Mccoy

Molly Mccoy

February 24, 2025

5  out of  5
rating by Molly Mccoy
"Lauren has been nothing but exceptional answering any questions or concerns we have. We will be recommending Lauren with State Farm to everyone we know !"
We responded:
"Thank you for your wonderful review! Your support means the world to us, and we're so happy you had a positive experience."
Profile photo of Bert Dycus

Bert Dycus

February 21, 2025

5  out of  5
rating by Bert Dycus
"Bill’s entire team has consistently provided outstanding support for three generations of our family. These folks are the BEST!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs."
Profile photo of Laura Gordon

Laura Gordon

February 18, 2025

5  out of  5
rating by Laura Gordon
"Jamie is very knowledgable about all of the State Farm insurance products. They are always quick to respond to any questions I may have."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Profile photo of Ronald First

Ronald First

February 5, 2025

4  out of  5
rating by Ronald First
"Lauren did a nice job onboarding my home and auto policies (premium was also competitive). However the Safe and Save Program by State Farm (not Lauren’s fault) is extremely cumbersome and non-intuitive. Spent hours trying to download this program (had someone told me you have to do it online first at the.com address and then add the app it would’ve been so much easier. No one at State Farm corporate knew what they were doing)"
Profile photo of Lori Moffett

Lori Moffett

January 29, 2025

5  out of  5
rating by Lori Moffett
"They are very nice understanding people I love them! Doris is very helpful along with Jamie & Lauren. They understand your needs & wants!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Profile photo of Steve Morris

Steve Morris

January 16, 2025

5  out of  5
rating by Steve Morris
"I’ve been with Bill Mehrer for over 30 years and have nothing but positive things to say. The staff is always friendly and willing to help answer all my questions."
We responded:
"Thank you so much for the kind words, we love to hear from our customers. "
Profile photo of Paige Henson

Paige Henson

December 26, 2024

5  out of  5
rating by Paige Henson
"Welcoming and informative employees!"
We responded:
"Thank you for your 5 star review. We appreciate your business."
Profile photo of Lander Alanis

Lander Alanis

December 20, 2024

5  out of  5
rating by Lander Alanis
"Bill’s team is incredibly responsive and helpful. They were able to answer my questions and made switching insurance companies so easy. Lauren had a quote for me within the hour after I reached out."
We responded:
"Thank you so much for your review. We are here to help you in any way."
Profile photo of Kristi Schaeper

Kristi Schaeper

December 11, 2024

5  out of  5
rating by Kristi Schaeper
"We were very happy with the service we received from the people at Bill Mehrer State Farm. They were responsive and helpful. We were able to get our home insurance and car insurance bundled for a great price! I highly recommend them."
We responded:
"Thank you so much for the kind words. "
Profile photo of Mark Kimsey

Mark Kimsey

November 25, 2024

5  out of  5
rating by Mark Kimsey
"Have been great to work with for the last 12years!"
We responded:
"Thank you Mark! We appreciate your kind words."
Profile photo of Lindsay Owen

Lindsay Owen

November 15, 2024

5  out of  5
rating by Lindsay Owen
"Bill & his office staff are very kind and go above and beyond to help their customers. We have been using him for nearly 20 years for our home owner’s insurance and have been very happy with their service."
We responded:
"We appreciate you taking the time to send this. Your business is so valuable."
Profile photo of Robert Valdez

Robert Valdez

November 7, 2024

5  out of  5
rating by Robert Valdez
"The staff has always been on the spot when making changes and updating policies. As well as advice in choosing a policy that is cost effective. Always recommended!"
We responded:
"Thank you for the kind words. "
Profile photo of William Murray

William Murray

November 1, 2024

5  out of  5
rating by William Murray
"My spouse & I have insured two houses (1 in Buda TX & 1 in New Braunfels TX) and two vehicles ( both in Buda). We have always had good, attentive service. In fact, an automobile battery failed on one vehicle while parked in the garage in Buda. We called our agent’s office in New Braunfels to learn how best to handle getting the battery replaced. State Farm contacted someone to come to our house and jump start our car so we could drive it to a dealer to purchase a new battery. The cost of getting the vehicle started was covered by State Farm. The staff at State Farm have always been very nice and helpful."
We responded:
"Thank you so much for the thoughtful words. Customers like you are a joy to work with."
Profile photo of Brooke S (BEngel)

Brooke S (BEngel)

October 22, 2024

5  out of  5
rating by Brooke S (BEngel)
"When our insurance rates with another company skyrocketed, I reached out to State Farm and was immediately connected with Jaime. She took the time to walk me through all of our policies (home, auto, umbrella, jewelry) with such patience and clarity. I now feel completely confident in the coverage she recommended, and State Farm’s pricing was extremely competitive. Huge thanks to Jaime and the team for making this process so smooth!"
We responded:
"Your review means so much to us! Thank you for the kind words. "
Profile photo of Rhonda Harris

Rhonda Harris

October 17, 2024

5  out of  5
rating by Rhonda Harris
"Very pleased with the service the staff has offered. Attentive and quick to resolve issues."
We responded:
"Thank you so much! "
Profile photo of Isabella Di Loreto

Isabella Di Loreto

October 16, 2024

5  out of  5
rating by Isabella Di Loreto
"I'll start by saying I hate dealing with insurance companies, just thinking about calling insurance companies annoys me. Secondly I rarely ever leave reviews on places. However, working with the Bill Mehrer group, and specifically Lauren Adams on the commercial side, has been the best insurance interaction I have ever had. I have never, ever had the quality of service they provide here. I highly recommend giving them a call for a quote they will go out of their way to help you."
We responded:
"We appreciate your business and the kind words for our office and Lauren. "
Profile photo of dylan walling

dylan walling

October 16, 2024

5  out of  5
rating by dylan walling
"I recently needed to switch a vehicle from an existing policy to a new one and add another vehicle, and I had the pleasure of working with Lauren. She clearly explained my options, was highly responsive, and tailored my coverage to fit my needs perfectly. Her professionalism and care made the process easy and one of the smoothest processes I've dealt with. I highly recommend her to anyone seeking top-notch service."
We responded:
"So glad Lauren was able to help you out with your insurance. Thank you for the review!"
Profile photo of Sylvia A. Manzano

Sylvia A. Manzano

October 16, 2024

5  out of  5
rating by Sylvia A. Manzano
"Everyone is always so helpful and friendly. Fantastic customer service!!!"
We responded:
"Thank you so much!"
Profile photo of Harlene Barganier

Harlene Barganier

October 16, 2024

5  out of  5
rating by Harlene Barganier
"State Farm representative, Lauren Adams, did an excellent job in providing quotes and coverage for my home, auto and rental properties. Their premiums are competitive, and the service was fast and efficient. State Farm took the stress out of insurance shopping."
Profile photo of Todd Borrowman

Todd Borrowman

October 15, 2024

5  out of  5
rating by Todd Borrowman
"Friendly service and fast quoting for home and auto. We switched and saved a few thousand compared to our old policy."
We responded:
"We love hearing how we helped you. Thank you."
Profile photo of Jay Bueche

Jay Bueche

October 15, 2024

5  out of  5
rating by Jay Bueche
"The entire team is great to work with. We had to switch auto and home insurance plans last year and the onboarding process was very easy."
We responded:
"We appreciate your business and thank you for your review."
Profile photo of Robert Gravis

Robert Gravis

October 15, 2024

5  out of  5
rating by Robert Gravis
"I can’t speak highly enough about Bill Mehrer and his staff."
We responded:
"Thank you for your kind words."
Profile photo of Sharon Toeller

Sharon Toeller

October 15, 2024

5  out of  5
rating by Sharon Toeller
"We have been with Bill Mehrer since 1978 and have always been pleased with the service and personal attention he and his staff has always provided ."
We responded:
"Your review and dedication to this office is so appreciated. "
Profile photo of Kyle Dicke

Kyle Dicke

October 14, 2024

5  out of  5
rating by Kyle Dicke
"Great agent, very attentive, very easy to work with!"
We responded:
"We appreciate your review, thank you!"